Property & real estateSlow lead follow-upMedium evidence

AI post-tour follow-up lifts tour-to-lease rate 15% for a multifamily operator

Kittle Property Group · Multifamily operator · EliseAI LeasingAI

Reported result

8% lead-to-lease rate; 15% increase in tour-to-lease rate attributed to AI-managed post-tour follow-ups. Also reported delinquency reductions (no figure given).

The problem

“Prospects tour a unit and then we don't follow up consistently, so they lease somewhere else.”

What they did

AI leasing assistant nurtures leads through the funnel and handles post-tour follow-ups automatically.

Who reported this

Vendor case study (named customer). Source: EliseAI blog: Kittle Property Group.

View the original source ↗

Caveats

Vendor notes the firm's change-management approach and marketing changes also drove results.

Results are as reported by the source above. Pathly summarizes them in our own words and labels the strength of the evidence. Your results may differ. How we label evidence

More cases like this

See all cases
Property & real estateMedium evidence

After-hours AI replies cut a leasing funnel from 87 to 23 days

“Leasing inquiries that come in after hours sit until morning and the leads go cold.”Thrive Communities · Apartment List A-List Nurture (integrated with Knock CRM)Read the case →Property & real estateMedium evidence

A 24/7 AI leasing assistant books 2.3x more tours across 30,000 units

“Thousands of inquiries arrive around the clock, mostly after hours, and high staff turnover means leads go cold while new hires get trained.”Case & Associates · Zuma (AI leasing assistant 'Kelsey')Read the case →Property & real estateMedium evidence

AI texting lifts lead engagement 33% for a RE/MAX team

“My agents don't follow up with leads consistently; it depends on each agent remembering.”RE/MAX Loyalty (Mark Santoyo's team) · Structurely AI AssistantRead the case →